![]() Please make sure that you completely understand the risk before retrieving any suggestions from the above link. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. The sites are not controlled by Microsoft. Note: Microsoft is providing the above information as a convenience to you. You could have an issue with one or more of those devices or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices.To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.If updating your software doesn't help, please try any of these following solutions: For that reason, please make sure that you've installed any available updates for your Apple software and third-party apps. Apps can install such items in numerous places, and they aren't always easy to find or recognize. There may be something wrong with startup items. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this for the inconvenience.Īccording to your description, the issue doesn’t occur when using safe mode on your Mac. If an Answer is helpful, please click "Accept Answer" and upvote it. Note: Microsoft is providing the two information as a convenience to you. If issue still occurs, please try rebooting Mac in safe mode, this helps you check if this issue is caused by incompatible login items or others. If possible, maybe you could create a new account to have a test. More information about uninstalling Office for mac, maybe you could refer to “ Troubleshoot Office for Mac issues by completely uninstalling before you reinstall”. ![]() If you have any updates, please let us know. If it doesn’t work, please uninstall Office completely and then reinstall it. Updating Office to the latest version may repair this issue. Is there any error message? If there is, please give the screenshot.Īfter checking the information above, I suggest you to update Office. Does this issue occur when opening PowerPoint on another Mac that has the same operating system?ģ. You can check it via PowerPoint menu>About Microsoft PowerPoint.Ģ.
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